2.0 You have the right to a refund within 7 days from date of delivery if you are unhappy with your purchase. Please contact us on [email protected] or call 01322 273444 to  make a claim for a refund.
2.1 If you request a refund for items in good working order that have been delivered correctly, we will issue a refund upon receipt of the order and subject to examination by our staff. Your refund will not include delivery costs.
2.2 If you request a refund for items that are faulty or delivered in error, we will make best efforts to rectify any mistakes. If you are still not happy, a full refund will be issued upon receipt of the items and subject to examination by our staff. Your refund will include delivery costs in this circumstance.
2.3 Any items returned to us must be in original packaging and in “as new” condition (unless faulty or damaged in transit, of which we will note when you contact us).

Straight Up Hydroponics is trading style of LPC Retail LTD